[Resolved]  Tata Sky — tata sky tv - customer service pathetic and service team cheats/ lies

Address:

Hyderabad, Andhra Pradesh, 500081

Dear tata sky -

I have been a client for tata sky for last eight years and i haven't seen this bad a service from tata sky. At this point, i am not sure whether to continue the service or not.

Wo # 1dc3q0qs - i complained 4 days back that tata sky is not working. The service person called and said he is coming. He never came. When i checked on thursday, he had closed the case by saying the complained has been successfully close. If tata sky team starts to lie to their own team only person who will suffer is the customer.

Wo 1di828vu - i complained again yesterday since tata sky had closed the previous complaint by lying. I checked a day later why nobody has called me. Tata sky responds by saying that i wasn't picking up the phone. Nobody called and again internal team decide to lie to take the easy way out. Nobody suffers, neither tata sky, neither the customer rep who lied, its only the customer.

I am not sure how i can get the set-up box to start working again.