Tata Sky — Tata Sky worst customer care and support

Address:

Bangalore, Karnataka

TATA SKY Worst Customer care Subsriber ID - [protected] I have raised relocation request (HZO3A4N) during April raised and received a call after a week. After fixing up appointment and long waits the technician did not turn up to complete the request. Problems faced - Delayed to office. SLA Not met. Un necessary chaos and finally request not completed. Raised new request (1ES332) during May to relocate my tata sky connection from same location (Vignan Nagar to Kaggadaspura - Banaglaore) and the request was done after 1 week followup. only 2 days we were able to view the channels, But instead of re-locating our tata sky dish, tata sky support staff mistakenly taken my neighbhour tata sky dish. then again i have raised a request to correct it, mean while when i checked for my tata sky dish, it was lying broken in my previous house ( not sure why), so raised a request for new dish (1ES332) but still that was not closed, raised on May 11 2015 and continously following it up with customer care. No result. Technician didnt call back at all. Not sure whether Tata Sky is running out of technicians or is that running such a loss that they dont have one single dish antenna to fix?? Im surprised. Whenever I make a call to customer care they apologise and put me on hold, but no technician called so far. Fine, I decided not to have dish any more a deactivation request raised on 22 May 2015, without the customer knowledge the request is simply closed. Not sure why tata sky is providing such bad customer service, responsible persons help out :( Now last 3 months (April, May, June 2015) there is no dish and nothing we can see...but i am getting monthly bill from tata sky..not sure why these kind of poor service from TATA products My contact number [protected], email id - [protected]@yahoo.com