[Resolved] Tata Sky — tata sky worsted services ever

PŕäķāSh Påřwäñį

from Pune, Maharashtra

Address:

Thane, Maharashtra, 421001

Its been 20 days that i have the signal issue and have called the customer service more than 18 times and have connected with online chat several times and also raise more than 4 service requests online. requests have been closed without an update, chats agents will reply that they will send a technician to check the issue, nothing will happened and when we call they will schedule a site visit which never happened and they have close the requests that the issue has been resolved. i paid for this month but never used the service..this is the worst customer service i have had in a long time..they send payment remainder messages but dont have time to check the issues...stupid way of running a service.

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Aug 11, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.