Tata Sky — Tatasky customer service

Address:

Pune, Maharashtra

Hi, Recently i had a worst customer service experience.I was on phone with them for two hours.Sometimes they are not at all reachable because of long queue and its not toll free too. After reaching them being on waiting queue for 2 -3 hrs they assure us our problem will be resolved shortly but they dont do that actually.I had a very silly issue. Just needed a remote from them as my old remote broke.They told that it will come shortly to my house but they dint send any engineer till date.Today i paid 400 and got a remote from outside dealer.Even they dint bother to call us back though you guys tell you will arrange call back to us.My request id is HRWJE6O and my mobile no. is [protected].This is how you provide service to your customer.I am going to switch to some other connections asap.Really pathetic service you guys provide.