[Resolved]  Tata Sky — tatasky id [protected]

Address:Kolkata, West Bengal, 700008

This is to inform you that i am holding 2 tv's in my house and for the last 25 days i had been requesting the customer care of tata sky to deactivate connection for my primary tv which has not been done till date. Just a week back there was a verification call for the tv deactivation and i was told that my primary tv will be deactivated and i will receive an sms for the confirmation but till date there is no sms been given to me. I have already given the customer id no of my both the tv's to the customer care. I spoke to ms jhanvi the senior for the customer care but she was unable to understand the problem due to disturbance in the phone.

Anyway, if, it was complicated then the customer care should have informed me that they are unable to deactivate my primary connection then i will look for another option. They have just wasted my time.

I would appreciate a line of confirmation from your end since my id number is given above.

Regards
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Jun 26, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
May 24, 2018
Updated by anushka@2015
Thank you for your early response and instant action on the subject. But I am surprised why several days been quoted why not at the earliest.

If, Tatasky will take several days to decide the matter then I might as well go for Cable line which I think is more cheaper and without any hassle.

Regards
Verified Support
May 26, 2018
Tata Sky Customer Care's response
Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 156RLZ5Y.
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