[Resolved]  Tata Sky — technician charges even for the installation fault

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Hello

I had requested for shifting of my tata sky few months back, the technician had done the installation wrong. He used a very short wire to install the connection due to which i can only manage to use tata sky from only one side of tv. When i received a feedback call from the tata sky i told them that installation was not done right but now when i am comaplaining again they are charging me for the technician visit. Is this the right kind of attitude providing uninterrupted services and better usability is the main thing of the service provider but they are charging for everything even for the mistakes they are doing.

Regards
Rachit arora
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Mar 10, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. Allow us to take a look into it, please share your RMN/Subscriber ID ^Vishal
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