[Resolved]  Tata Sky — Technician not visied home to resolved the issue

I raised a complaint 21 june 2022 2:05 pm . The issue was there is no picture showing even after tata sky is connected. The customer care employee informed me that the technician will visit your home within 24 hours to resolve the issue.
24hours already over still no one visited to resolve the issue. I again called customer care on 3:46pm on 22 june 2022. They sais that they have raised some higher complaint and technician will visit within 2 hours. The technician still not visited nor contacted me for the issue.
I again called the customer care on 6:58pm and asked about update. The employee said that she will immediately arrange a technician to visit our house.
Its been 3 hours still no one has came to ojr home.
Please let me know when my issue will be resolved? How many times do I need to call tata play customer care to resolve my issue so that i can watch the tv peacefully?

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