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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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Issue is simple & in general - add urdu FTA channels on your platform like other operators did. Instead of adding you removed tehzeeb urdu from your platform few months ago. Kindly add it again.
It’s not in particular for one customer to get the urdu channels to share RMN or so because this is not account specific matter to resolve.
It’s a Tataplay platform specific issue.
Please consider urdu language too just like other regional languages.