Tata Sky — The service standards are really bad

Srinivas Korelapara

from Bengaluru, Karnataka

Website:

www.tatasky.com

Hi sir/madam,

I have subscription with tatasky and facing issue with customer care and it is not getting installed. I have loaded 300rs into the account twice in the past and even though it was not installed, they would cut the amount on daily basis and technicians simply wouldn't come to install. They would say i have requested for postponing it even though i haven't done any such request. I lost 600rs over two years. The sevice standards are really bad. Request the forum to help on this issue.

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Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2020

Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.

Verified Support

Jul 06, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Oct 20, 2020

Updated by Srinivas Korelapara Thank you, someone from corporate had called and addressed this. But I haven't received or reimbursed for the money that was cut earlier. I just can't imagine that I have to struggle just for getting installation done by paying total of 900Rs. Thanks once again.