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[Resolved]  Tata Sky — The set top box error

The tv wasn’t recharged for while (since 4 months ) now it is recharged but getting error like this is the wrong card for this set of box (paring error)
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Aug 1, 2021
Complaint marked as Resolved 
The issue has been resolved now . Thank you so much for the help.
Tata Sky customer support has been notified about the posted complaint.
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Comments

Kindly help quickly as this issue has been same for 2-3 days
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Tata Sky Customer Care's response, Aug 1, 2021
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Hi, we understand concern. Please share with us your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
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Hi, we can understand your unpleasant experience. Please confirm your Registered Mobile Number/ Subs ID for further assistance.
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mansi jeur's [Complaint's author] reply, Jul 31, 2021
9822968585
mansi jeur's [Complaint's author] reply, Aug 1, 2021
It’s been 3 days now still no response
mansi jeur's [Complaint's author] reply, Aug 1, 2021
Thank you so much for your help. Issue now is fixed.
Thanks for sharing your details. We have raised your query and we assure you that it will be resolved promptly.
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We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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