[Resolved] Tata Sky — 'the set top box needs to be paired. contact the customer care if the problem persists.'

MRINAL RAJBONGSHI

from Aizawl, Mizoram

Address:

Deohati Part 2, Abhayapuri, Dist Bongaigaon, Assam. Pin 783384, Bongaigaon, Assam, 783384

'the set top box needs to be paired. Contact the customer care if the problem persists.'.. I need to resolve the situation immediately as why i am facing this situation. As i am away from my home station and my family members are facing such problems. Also tata sky doesn't respond to any calls made nor they have alternative number where they would receive a call. Please help me to sort this problem and asap.

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Feb 11, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request SR# 1SEM8DBQ. Rest assured, you will hear from us soon.

Verified Support

Jan 11, 2020

Tata Sky Customer Care's response We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!