[Resolved]  Tata Sky — there is pairing error in my tatasky set up box

Address:Nashik, Maharashtra, 422101

I was out for 15days so after that when i came back and i tried to switch on the tv it was showing "this is the wrong card for this set up box (Pairing error) ndsno.[protected] digicard id is[protected]" i had a chat with one of the expert he said i[censored] recharge it will get resolved but after doing the recharge also it is showing the same error. My rmn :[protected] n subscriber id:[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Tata Sky Customer Care's response
Hi, your query has been registered. Please allow us some time. We will look into it with utmost care and get it resolved as quickly as possible. Here is your SR# 15W2U9EG.
Complaint comments 

Comments

Sir madam my old mobile no pls change
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, please brief us about your concern for further assistance.
Pairing error. Since beginning of the connection very often facing such problem and the problem is not being resolved permanently. The attending technician is coming and rectifying the same and again some days after the same problem is occurring.
Milan Patro's reply, Jun 13, 2018
Pairing error. Since beginning of the connection very often facing such problem and the problem is not being resolved permanently. The attending technician is coming and rectifying the same and again some days after the same problem is occurring.
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, that's not how it should have been. Allow us to help you out with this. please share your RMN/Subscriber ID.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information