[Resolved] Tata Sky — Transaction successful, but recharge not done

Deepika Muthukrishnan

from Tiruvallur, Tamil Nadu

Dec 12, 2021

Address:

No.95, Dr. Selvi Jayakumar street, Golden George nagar, Chennai

I was recharging my Tata sky account on 06.12.2021 in Tatasky app, when I clicked the option to recharge in Tata sky app they guided me to browser page and I selected Google pay as payment method and then they directed me to a gpay account of a name (BilldeskTatasky) and I have paid 290 and my money is debited and now the recharge is not credited and also finally finding that the gpay account BilldeskTatasky was not for DTH.
I find it absolute fraudulent from Tata services !! I need my refund asap !

Subscriber id: [protected]

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Jan 14, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2021

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Dec 14, 2021

Tata Sky Customer Care's response That's not how it should have been. We are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.

Verified Support

Dec 14, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!