[Resolved]  Tata Sky — try & buy offer money not refunded - subscriber code [protected]

Subscriber code [protected].
Kindly return my rs.2, 500 which you had taken for try & buy offer. I am following up with you since 29th oct 18. My trial had ended on 2nd nov 18. Your customer support team called for first 3 days and confirmed that money will be refunded soon. But no response in past 10 days. Kindly return my money. Subscriber code [protected]
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Dec 20, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Tata Sky Customer Care's response
Hi, this isn't the experience we aim for. Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
Complaint comments 

Comments

Tatasky subscriber id : [protected]. Since last two months tatasky connection is showing pairing error (nds and digicard) (14). Customer care has no clue why this problem comes. They want to send technician and they have some funny address. Pretty disgusting.

I am getting error like- this is wrong card for set of box error, but few days back the same card was working fine. i did recharge after one month, but still getting error.

Tata Sky Customer Care's response, Nov 17, 2018
Verified Support
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Fed up of complaints. No remedy. do not want to spoil the name of TATA.

More than twice the technicians visited me.
more than 25 calls made to my registered mobile number, but no use.

Please rectify or will be forced to approach the Consumer Court for Deficiency of Service by Tatasky.
Registered mobile number--- [protected]
Major Raveendran's reply, Nov 7, 2018
Tata Sky ID: 1057873091

Fed up of complaints. No remedy. do not want to spoil the name of TATA.

More than twice the technicians visited me.
more than 25 calls made to my registered mobile number, but no use.

Please rectify or will be forced to approach the Consumer Court for Deficiency of Service by Tatasky.
Registered mobile number--- 9886777465
Tata Sky Customer Care's response, Nov 17, 2018
Verified Support
Hi, this is not the experience we want you to have. We have raised a service request to sort this and you'll hear from us at the earliest.
Tata Sky Customer Care's response, Nov 21, 2018
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Please phone number and address change
Tata Sky Customer Care's response, Nov 17, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.
We have got tata sky few months back . Our customer id is[protected] . Registered mobile number is [protected]. it was working fine till yesterday. But this morning onwards getting error 14. Kondu resolve this.
Tata Sky Customer Care's response, Nov 17, 2018
Verified Support
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Tata Sky Customer Care's response, Nov 21, 2018
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

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