[Resolved]  Tata Sky — technician not attend

On 08.09.19. At 15:11hours i have lodged a request to send technician for problem of set up box connection and my request no. Is wo no# 1na73ak2 but till now no one is visited for that to complete the 48 hours only 02 hours remaining. I lodged a complaint to consumer court care about that. Further when i called to coustomer care he does not answere positively. Today is 10.09.19.
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Oct 24, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2019
Tata Sky Customer Care's response
Hi, help is here! We see that a technician visited your premises and resolved your concern on 10/09/2019. Do let us know if we can assist you with anything else.
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I have not used Tata sky for about a month.Now when I tried to connect, an error stating 'This is the wrong card for this setup box' is displayed. I have also recharged the card yet couldn't connect. Please provide me a possible solution asap.
Tata Sky Customer Care's response, Sep 11, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subs ID for further assistance.

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