Tata Sky — Unable to use tata sky service

Address:

Bangalore, Karnataka

I have intimated by tata sky that they are going to upgrade their service. So i was not able to watch TV from April 2 and given a request to tat sky by giving mis call to[protected] and received a message saying that issue will be resolved. But its already 11 day and tata sky didnt fix the issue. They deducting money from my tata sky account on daily basis without providing service. And We cant use this service box for other service provider. Its worst service i have ever faced.