[Resolved] Tata Sky — unable to view any paid channels on my multi tv pack for last 3 days.

sunilpandey18003

from Mumbai, Maharashtra

Address:

400709

From last 3 days i have been complaining about paid channels unable to view on multi tv. It shows me to subscribe to channel please call on a number given on scree. Even after calling on that number there is no resolution. Some channels show to send sms however i have subscription and still i am facing the issue.
I have called almost 10 times. They say it is technical problem will be resolved from back end. Some says field technician is required. Technician visited the site and said it is back end problem and needs to be resolved from back end.
I am fed up with tata sky and want disconnection. I dont think tata sky has proper persons to resolve such issues. Every time i call they say we are escalating to technical team but till now there is no resolution.

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May 26, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Tata Sky Customer Care's response Hi, we do not want to see you leaving us. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Apr 17, 2019

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!