[Resolved] Tata Sky — unable to view channels for the past 36 hours

kuckreja.s

from Mumbai, Maharashtra

Address:

400058

Very poor service. Multiple calls & twitter msgs to the company.
Processes not followed. Appointment fixed for a time 24 hours after the issue without confirmation with the customer.
Technician does not show up at that alloted time
Standard robotic responses from customer service executives & managers.
Still waiting for the issue to be resolved.

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Jun 17, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Tata Sky Customer Care's response Hi, help is here. We're looking into it right now. Please hold on a little longer. We will get back to you soon with an update.

Verified Support

May 06, 2019

Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!