[Resolved] Tata Sky — unable to view hd channels - [protected]

bhatiarapi

from Mumbai, Maharashtra

Address:

403002

I am tata sky customer from past 10 years. Regd no is [protected]. From past two months am unable to view any of hd channels. I have been paying the full subscription amount regularly.
On contacting the help line number one mr. Anthony attended my case. On demanding viewing of hd channels he mentioned that there is a tussle between sony and tata sky. Therefore they are unable to give any service commitment. I requested refund or extension of my subscription paid as am unable to view any hd channels.
Mr. Anthony is now avoiding my calls and no resolution is being accorded. Am loosing confidence with such a entertainment company of high repute. Pls help...

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Dec 23, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. We are working hard to reach a mutual consensus to re-activate the channels. We will update you soon.

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Comments

P.Rajayya

from Jawad, Madhya Pradesh

Some channel is not seen

P.Rajayya's reply, Nov 9, 2018

Some channel is no signal

Jitendra Choudhari

from Mumbai, Maharashtra

After a long time we are recharging our Tatasky DTH recharge . But subscribe id not found on screen.

Tata Sky Customer Care's response, Nov 16, 2018

Verified Support

Hi, press the yellow button on your Tata Sky remote to know your Subscriber ID or please give a missed call to 8880488804 from your RMN to know your account details.