Tata Sky — unable to view hd channels

Address:

Thane, Maharashtra, 401202

I am complaining about hd channels since new connection is activated... I am unable to view all the channels that are in hd+1... Complained about it to customer service multiple times but getting stupid ans.. The technician visits and says there are no such channels offered... And says if you see somewhere send us screenshot about it... And i did send the screenshot of it to him.. To which he said will check n let you know... I am still waiting for their response on it... Tata sky ppl know very well to fool the customer... Have some shame on doing so, we pay for it... Bloody cheater...