[Resolved] Tata Sky — Unable to view service even after recharge

boygrules

from Pune, Maharashtra

Address:	Kolkata, West Bengal, 711204
Website:	www.tatasky.com

Unable to view services even after recharge. I recharged my account around an hour back. But unable to view services. It says you have not subscribed to the channel. However, on checking my account package details online, it says Supreme sports package is already subscribed. Why, then, am I unable to view services? Am on call on the Helpline number [protected] since 15 minutes; yet it says to wait and expected time to get connected with their executive is 10 minutes. Poor Service.

Please resolve asap.

Subscriber ID: [protected]

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Feb 19, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Tata Sky Customer Care's response Hi, we have refreshed the signals. Please check a few channels and write back to us.