Tata Sky — Unable to view services but no response

Address:

Mumbai City, Maharashtra

Hello, This is Prasad Pimpalkar here. I am registered member of TATA Sky services. Since last more than two weeks I am unable to watch TV due to blank screen on TV. Sound is on but screen is blank. This is SET TOP Box Problem and I also checked my TV by TV Repair fellow he said the same. I put two complaint request to TATA Sky online but without resolving the issue I can see the status is closed. None is available on Call at helpline and I am really frustrated, Regularly we get reminders for recharges but none has responded to our query. We just received a mail from their end that we will respond quickly but nothing is happened. Please do the needful.