Tata Sky — unable to view services since 3 weeks

Address:

Pune, Maharashtra

Dear Sir/Ma’m, It’s been more than 3 weeks i.e. from 1st Apr onwards, that we are not receiving Tata sky signals for most of the channels. Every other channel shows an error message "Your connection is not receiving signal. Turn off DTH. It must be raining...etc" I tried to contact the customer care on 15, 16, 17th Apr but couldn't get through to the customer care to register a complaint as the lines were choked. Finally, I opted for back call from Tata sky and got a call on 18th Apr, Saturday. The customer care guy couldn't do much beyond registering the complaint & could only say that the technician will visit shortly. I got sms as order no HOZBWZ0, saying technician will visit soon but Till now there is no update on technician visit & my subscription fee is going wasted for last 20 days. I request to cancel the subscription fees for as many days I'm not getting & will not get the signals & adjust the amount. I'm not going to renew subscription till this is resolved. Regards, Vijendra Khemnar Mob: [protected] Subscriber ID: [protected]