[Resolved]  Tata Sky — unable to watch some of the sony hd channel

Address:Kolkata, West Bengal, 700019

I am unable to watch some of the sony hd channel from last month whereas i am paying same amount which i was paying earlier, and their worth less calling to customer care because they repeat saying same line again and again, also they told that are paying more to sony which they are not charging us ‘i am so thankfull to them’
I am amazed that sony channel are working fine with other service provider are they not charging them high is it they have problem with tata sky only.
Even sony channel are showing in their channel that its not their fault it tata sky fault.
So please either provide me the service for which i am paying to tata sky or else let me know that company are not capable of doing so then i will change my service provider.

I belive tata sky is not affordable then other service provider so that i can stike to tata sky for that.
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Dec 11, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Tata Sky Customer Care's response
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.
Complaint comments 

Comments

Dear All,

really shame from company like TATA SKY !!!

18MV6HX1

SERVICE CENTRE DEMAND VISIT CHARGE FOR IW PRODUCT ALSO CALL PARK IN CANCELLEATION WITHOUT ANY INFORMATION.

want reason for this harassment
Tata Sky Customer Care's response, Nov 11, 2018
Verified Support
Hi, we hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Praying problem
Ritesh Meshram 's reply, Oct 28, 2018
Pearing problem
Tata Sky Customer Care's response, Nov 11, 2018
Verified Support
Hi, we understand your concern. Kindly share your RMN/Subscriber ID so we can assist you better.
Tata sky is giving pathetic services these days. suddenly they removed many channels from my pack and also they are giving BS like to view this channel give a missed call to a number however i have already paid for the same.
Tata Sky Customer Care's response, Nov 11, 2018
Verified Support
Hi, we understand what this has been like for you. We request you to give a missed call on the numbers appearing on your screens to activate the missing channels at no additional cost.

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