Tata Sky — Unauthorised amount deduction

Address:

Akbarpur , Barh (Patna) pin code 803213

Hello sir /mam
I had booked DTH from Tata Play's website on 13 January 2023.For which I had also made online payment of Rs.1448.But neither the subscriber id was given nor the message was received, I also talked to customer care several times but got no help.
please help me get my money back, I will be grateful to you for this

Name- chand kumar
Date of insident -13/01/2023
Address- Akbarpur, Barh (Patna )
pin -803213,
Transaction Details -
Payment Method -UPI Amazon Pay
Date -13/01/2023
Transaction ID -S1182130
Bank Reference I'd[protected]
More details - attached Bank Statement

Mobile NO -[protected]
E-mail [protected]@gmail.com

Date
14/01/2023