| Address: | Pune, Maharashtra |
Two days before my subscription became due, I logged in to their website tatasky.com and found out that recharge amount was Rs. 3800/ for next six month period. Accordingly, I transferred Rs. 3800/ to my Tata Sky account. Next day I got a call from them admitting that the info given on the website was wrong since 1st March 2015, and I would need to pay Rs. 290/ more. Since they were not willing to honour their own advertised price, I gave them two options: Either recharge my subscription at the stated rate of Rs.3800/, or alternatively cancel my subscription forthwith and refund my money. There was already a small balance of less than Rs. 15/ in the account. For the past two days, I have talked to 6/7 different Sr. Executives each one offering apology but refusing to take up either of my options. In fact, they have started charging me daily on a monthly package rate of Rs.1134/ which is a hefty charge by any reckoning. I am writing in this forum to stop big companies bully small customers like us. At this point, I'd be happy if they cancel my account and refund my money. I would not want to deal with such unscrupulous companies, and I hope with your good offices you can bring pressure to bear upon them to provide honourable exit policies without undue hindrance to paying customers.
Was this information helpful? | 
Post your Comment