[Resolved] Tata Sky — Unauthorised deactivation after payment of annual subscription

Padmalatha Suresh

from Madurai, Tamil Nadu

Address:	Mumbai City, Maharashtra, 400025
Website:	www.tatasky.com

Subscriber id [protected]. Paid Rs 9370 towards annual subscription on December 1. Account deactivated on dec 3 saying payment not reached the company. Paid through credit card. My account was debited immediately. In spite of several phone calls and emails no satisfactory response as to what happened to my money. Indifferent and callous attitude to my complaint. Kindly resolve immediately. Transaction id TY[protected]. Expect an immediate response

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Jan 16, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Tata Sky Customer Care's response Hi, we completely understand what this has been like for you and have raised a service request. You'll soon receive a call from us to sort this out.