[Resolved]  Tata Sky — unauthorised deduction from my dth connection [protected]-regarding

Address:121006

On 4.1.2018 someone from tata sky told me that 701 channel is free for 5 days and later it will be charged. I told him that i am not interested in paid channel. He told me that he is activating this channel free for 5 days and if i like it i may subscribe further. To my surprise i got sms that out of my monthly charge which was valid till 31.1.2018 amount for smart manager channel deducted and i was informed that now i have to get recharge my account on 17.1.2018.
Please stop activating smart paid channel and refund the amount in my account of dth [protected] immediately and inform me.
I cannot pay rs.10 daily for smart manager channel. If you donot deactivate that paid channel i will have to stop taking service of your tata sky dth
From; balbir singh mob [protected]
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Feb 7, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2018
Tata Sky Customer Care's response
Hi Balbir, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 12FB7FWQ.
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