Tata Sky — Unauthorized charges

Address:

Faridabad, Haryana

My tata sky subscriber id - [protected], it happened with me on 21st july 2015. I was getting and error on tv and called up customer care he said to me i am sending technician and in this call i am confirming 3 - 4 times that i will not pay anything because i am facing problem from your side. Then she conferming me that no charge will be taken from our side. The technician came as on date 21 st july2015 and resolve the problem and this was related to digicard. Which is told by the technician and he is conferming that no charge will be taken by you. . But after this tata sky next day deducted approx 170 rs from my account. When i called up as on date 25th july2015 for my the customer care then his executive shekhar is saying this will be charged, then i told that person, without my verbal and written permission how you can charge. He has no answer except ye charge to lagega. I am feeling cheated by this company.