[Resolved] Tata Sky — unauthorized deduction | |||
I have not been receiving signals on and off. Complained to help desk. Tried telephonically to solve the problem. As the problem was not inside my flat they have decided to send technician. Technician said he has tighten the connector and it should work. If not call him again. Still not working. In the meantime tatasky charged me rs.400/00. I objected. Reaching the signal to the set up box is the responsibility of the service provider. Nodal team sent me a mail saying these charges are for relocation (Which never happened). I have all the proof to prove it is cheating. How can you help me to solve this problem. Was this information helpful? | |||
Jun 17, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support May 15, 2019 Tata Sky Customer Care's response Hi, you definitely have our attention. We're looking into it right now. Please hold on a little longer. We will get back to you soon with an update.
Verified Support May 17, 2019 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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 2 Comments | |||
Comments
Please mujhe apne account again se bnana hai isliye purana wala deactivate krna hoga mujhe
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Tata Sky Customer Care's response, May 17, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subs D for further assistance ^Kajal
Very poor service by Tata sky DTH service, almost whole day taken for installation but still not getting their service from technician.
Customer care executive were repeating their sentences same to same. At the end of the day explained that our complaint has not yet taken. Very irresponsible services.
Customer care executive were repeating their sentences same to same. At the end of the day explained that our complaint has not yet taken. Very irresponsible services.
Tata Sky Customer Care's response, May 17, 2019
Verified Support
Hi, we strive to give the best of service to all our customers. Please share us your RMN/ Subs D for further assistance.
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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