Tata Sky — Unauthorized deduction for two deactivated secondary connections

Sadhana Datta

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110017
Website:	Tata Sky

Our secondary connection has been deactivated despite having paid yearly subscription in advance. Numerous complaints have been given but the problem has not been resolved.. Request no given was KXN8RZ6. My ID is [protected] I have only one primary and one secondary connection operational. I paid annual subscription of 10820/- In the year 2014 and annual recharge of 11695/- in 2015. If there are any other secondary connections existing against my name should be cancelled with immediate effect. In 2014 we had one primary and one secondary connection and same was to continue in 2015... Despite paying the full amount the secondary connection has been disconnected for which we have been continually complaining in the customer care bur no so.ution has been given to us. Kindly restore the the connection immediately or we will have to resolve this through consumer court now. Waiting for an early reply with a positive and favorable solution Pratap datta 41-NAvjivan Vihar, Malviya Nagar South Delhi. 110017

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Comments

Lalit Powar

from Bengaluru, Karnataka

I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue and activating your secondary connection asap.