[Resolved]  Tata Sky — Unfair charges

Address:769012

Telecast of my tatasky stopped since last 20 days. Lodged 4-5 complain and accordingly technician visited my premises and inform the have switched over to super hd and super lng has to be changed which will cost rs: 800/-.
On calling cc centre i was informed that it will be on free of cost if it is changed for ist time. Nor they have changed the lng nor the telecast resumed.
I was satisfied with my existing telecast and never approached for super hd. Why they have stopped the telecast without my consent??
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May 27, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We will contact you soon to get this sorted.
Verified Support
Apr 25, 2017
Tata Sky Customer Care's response
Hi, please help us with the correct RMN/Subscriber ID for further assistance.
Complaint comments 

Comments

I’d suggest you to provide your subscriber ID here so that Tata Sky's support team can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and resume telecast at the earliest.

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