Tata Sky — Unhelpful services

I uma bodh, resident of shimla, h.p. am --customer of your tata sky connection for last many years. But it is very shameful that your tata sky services are totally a customer harassment service. On dated 14.02.2015 my account was due for renewal and there was credit balance of Rs, 891 in my account. i was thinking of that whether i have to opt the same package or not, but before i took decision, the personal of your service center took the decision to renew the same package by debiting t`he balance from my credit balance without taking my consent. My id no. is [protected].

the personals posted at customer care services are not responding the calls. matter is very serious as the poor customers are suffering badly due to your bad services . The higher authorities of tata sky should pay special attention towards the customers complaints. The lower staff are not serious about their duty and they are ignoring the things and misusing the funds of customers.

Please treat it as most urgent.