Amiya satpathy
8:12 am (3 hours ago)
To das, help, nodalofficer, ap, contact
Hi,
Kindly resolve the issue please why i have been charged so much for a used setup-box.
Amiya satpathy
Jogumas tech solutions
On mon, mar 11, 2019 at 9:33 pm amiya satpathy wrote:
Hi,
I did not receive any call from you please call now!!!
Amiya
Hide quoted text
On mon, 11 mar, 2019, 9:12 pm, wrote:
Service request no.: 1cxedrf6
Hello mr. Satpath,
This is in reference to your email regarding material charges issue.
We tried to call you on 11/03/2019 on your registered mobile number [protected], [protected], [protected] and [protected] but we couldn’t reach you.
We need to get some clarifications from you to provide our best service.
We request you to please provide us with an alternate contact number so that we can get in touch with you. You may send us details of alternate contact numbers either throughtatasky.com or mail us at [protected]@tatasky.com.
Thanks!
Soumya ranjan
Tata sky nodal desk
Tatasky.com / [protected]@tatasky.com
[thread id:1-1cxee7r9]
— original message —
From: amiya. [protected]@gmail.com
Sent: 11/03/2019 08:29:19 pm
To:
Cc: ; ;
Subject: unnecessary charge for setup box swaping
Hi,
My primary setup-box was under warranty but tata sky deducted huge amount for replacing a used setup-box for my old box which was not working properly.
Kindly explain the below transaction please
Transaction id
Amount (Rs)
Description
Date
Receipt
Tax invoice
Other services
400.00 (Dr)
Hdlg chrgs of hd swap box
11-mar-19
Na
Na
Other services
118.00 (Dr)
Debit towards actfeecharges
10-mar-19
Na
Na
Other services
413.00 (Dr)
Debit towards instlfeecharge
10-mar-19
Na
Na
It's a huge amount for replacing a used setup-box : 931 rupees.
Kindly explain the same please. With proper explanation new box price, installation charges etc...
If i pay this much amount so what he means of warranty!!!
Subscriber id : [protected]
Rmn : [protected]
Amiya satpathy
Jogumas tech solutions
On mon, 11 mar, 2019, 8:29 pm amiya satpathy, wrote:
Hi,
My primary setup-box was under warranty but tata sky deducted huge amount for replacing a used setup-box for my old box which was not working properly.
Kindly explain the below transaction please
Transaction id
Amount (Rs)
Description
Date
Receipt
Tax invoice
Other services
400.00 (Dr)
Hdlg chrgs of hd swap box
11-mar-19
Na
Na
Other services
118.00 (Dr)
Debit towards actfeecharges
10-mar-19
Na
Na
Other services
413.00 (Dr)
Debit towards instlfeecharge
10-mar-19
Na
Na
It's a huge amount for replacing a used setup-box : 931 rupees.
Kindly explain the same please. With proper explanation new box price, installation charges etc...
If i pay this much amount so what he means of warranty!!!
Subscriber id : [protected]
Rmn : [protected]
Amiya satpathy
Jogumas tech solutions
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