[Resolved]  Tata Sky — unnecessary chargers, no support and without confirmation closure of complaint

Address:

52/88, 1st floor, c.r. Park, New Delhi, Delhi, 110019

I have been charges unnecessarily and upon asking I got to know that my multi tv is switched on without any notice.
Upon raising a request to swap and make my secondary box to make primary so that I can close my multi box, tata sky closed my request because there were 2 requests -
1. To swap
2. To cancel

I got a call to process 2 request and as per Tata sky execute when I raised a request that the process is to swap and then cancel else my running tv will get close. I made tata sky team aware on call when I received to process these request and he understood. I was content that it will get process but same time I got a message that my request is processed.

Just now when I cal and asked what’s the status then I got to know that the request is cancelled.

My money is being deducted on daily basis and there is no solution provided even after calling soo many times.