Tata Sky — Unnecessary delay in services/wrong information provided

Address:

Pathankot, Punjab

Hi, I am raising request for last 4 days for replacing setup box and everytime i am being told it will b done same day.when i ask for the status at end of the day, its being cancelled with "PERSONAL REASON" as description mentioned.Request id is Hzmbyov. customer executives are giving vague information and speaking rudely instead of getting it resolved. Above all, customer do not get any notification for call logged or cancelled.But if you delay in recharging tata sky by few days you will get atleast four calls a day. I am really disappointed with tata sky poor services.