Tata Sky — Unprofessional people | |||||
I ordered to install dish via bookmydth.com by making online payment, since 28th Nov, inspite of repeated follow up, they have not arranged to install. Simply they are sending SMS and no one will come on schedule time. Very indiscipline, no proper response. My order I'd is 2400. Even they are not refunded my amount. Don't go for TATASKY and BOOKMYDTH.COM Was this information helpful? | |||||
Tata Sky customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and expedite installation.
Reply
I searched for a Tata Sky and dialed the mobile number on the site. The website on the map was appearing as www.tatasky.com and the person who answered my call asked me to pay on bookmydth.com I was more than surprised. Is tata sky indirectly promoting bookmydth.com or is bookmydth misusing tata sky name? I guess either way, its misleading! I did purchase from other website and the connection was installed in less than 2 hours time. I guess tata sky maintains unmatched service which I learnt from my peers and neighbors too. It could be wrong to blame tata sky. May be bookmysth messed up some thing and the order ID or customer ID is 10 digit long and not just 4 digits. Surely some mischief by bookmydth
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