Tata Sky — Unsatisfactory customer service

Raveenaa

Address:

New Delhi, Delhi

Kindly note that i am tata sky user from last 2-3 years and from the last few days we are facing some issue about that the tv turns off and automatically turn on after a minute or 2. Previous night, we faced another issue that is unable to on tv as set top box was continously showing red light and was not blinking immediately after powering on the main switch (As it does usually); becuase of which the green light does not turn on. When we called customer care previous night, they disconnected the phone and this happens for 2-3 times the same. This is not a way to deal the customer; the purpose of customer care is defeated. Kindly improve your customer service. Regarding some work.

Regards

Rajiv sharma
Delhi

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Comments

Lalit Powar

from Bengaluru, Karnataka

I too faced an issue earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in identifying and rectifying the issue immediately.