[Resolved] Tata Sky — Unwanted channel fee

Ranjeet 69

from Ahmedabad, Gujarat

Address:	389140
Website:	tatasky

Dear Sir, I (Ranjeet Kumar) customer of Tata sky, my customer Id is [protected]. In 23rd Jan.17 received call from customer care & he advice free offer of English Movie channel(355) for one month from next month it will be chargeable Rs.90/- per month. If required then can continued or can discontinue. In feb 17 my due date was before the previous month due date, after I talk with tata sky customer care executive pl close English movie channel, they assure me channel is to be closed & from next month can recharge as per my plan. This month (March 17 ) again they deduct Rs.90/- for english movie channel & again I talk with Customer care executive, simply his word was sorry, from next month this will not happen. If they will harsh me then I will close my tata sky DTH.

Thanking You
Yours
Ranjeet Kumar
Mob. [protected] (RMN)

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Apr 11, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2017

Tata Sky Customer Care's response Hi, we understand your concern and have raised a service request. We shall connect with you soon.