[Resolved] Tata Sky — unwanted software update | |||||
All the channels were working fine until they stopped coming, instead, this message coming on tv saying "software update", and the update is stuck at 0%. The update never starts. The channels don't come. And the tata sky technician who came to repair says that he can temporarily fix the problem, for 2-3 months, but the problem will come again. He says the only permanent solution is to change the cable to "super lnb" cable, which will cost 800 rupees. So essentially, tata sky has created a problem in the form of a software update and expects me to pay my money to this solve this problem. Was this information helpful? | |||||
Dec 30, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 Tata Sky Customer Care's response Appreciate your patience. We have your details and we are looking into this matter. We will revert to you very quickly with a useful solution.
| |||||
 1 Comment | |||||
Comments
Since the date of connection I am getting all sports channel like star sports, Ten sports.But your office has deleted sports channel of Ten 2 and Ten 3 without any intimation to us.We are kept in dark the reason of deleting these two channels.
Reply
Tata Sky Customer Care's response, Nov 28, 2018
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
12301
Pending
0
Resolved
5113
View all 12301 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information