[Resolved]  Tata Sky — Update failed

Address:

Bijapur, Karnataka, 586101

Hi All,

I am going to disconnect the connections.

My complaint with respect to update process, tatasky push the update on Dec19th, during that time my dad is not in town so that update didn't happen and it got failed and when he came back the Tata sky update stuck at 0%.

So to fix this issue called Tata sky n they demanding RS:200 for service visit. Is this is joke, they pushed update and it didn't happen for that they charging customer and customer care person is telling your not in the town so it didn't happen n it's your fault so you have to pay service charge.

Customer care is horrible they will follow just rule book and they will not listen to customer concern.

Free advice to Tata sky, do update every month and attest you find 10% of customer not in the town or there Tv switched off and update will fail and to fix that you charge nice idea know...

Guys my open opinion don't go for it, please select other provider how listen to customer.

My subscriber I'd: [protected]

Thanks,
Girish