Tata Sky — Very much upset on your tata sky upgradation service

Address:

Bangalore, Karnataka

Hi, My subscription id is : [protected] setupbox type : HD Setupbox no :[protected] ' Since First week of April, there is no service from TatSky. If I call them up, they tell next 4 Hrs it will be resolved, or next day it will be resolved. But no one communicate. No resolution done. After repeated calls, one representative claims there are 40+ lakh customers facing issue and service engineers need to visit and resolve it so it is taking time ! I do not understand on what basis TataSky UPGRADED their sercive without understating the implications of change. There are technical competent folks who guide the management? How can the UPGRADE decision can be taken without understanding I am facing the signal problem for more than 15 days. From last sunday (5th Apr 2015) I gave missed call to the number [protected] daily and I called to customer care number almost daily. Apart from this I raised ticket and chat in online . Online ticket details are SR[protected] and SR[protected] Without the technician visited the house the tickets are closed. Even doing all this for last 15 days still no proper response from you guys. None of the technician visited so for and fixed the issue. So many calls, missed calls, chats, raising tickets but no use, still the same. Its really pathetic, very worst service which I never faced so for. Really pissed off on your service. Worst service which no one will bear.