[Resolved]  Tata Sky — VISIT CHARGE BILLED AND DEDUCTED WITHOUT CONFIRMATION

Address:

Ahmedabad, Gujarat

My tata sky connection was having frequent disturbance so when called the customer care by his suggestion and guidance the reset was done and then my tata sky was completely gone and service was completely down for 4/5 days. The customer care then said thata visit needs to be arranged and i requested that as connection was down because device was reset as said by customer care person then they should arrange a free visit and they said that it will cost 150 rs. i repeatedly asked that if they can arrange free then please do else i do not want it. still the service person came and he did not even confirmed that 150 will be charged and he just moved the angle of dish by 2-3 degree and just left again without asking for 150 rs. then next day said amout was deducted from my account saying it to be on behalf of service charge. Repeated communication was done for days and hours but they did not even care to reply properly just keep repeating same thing that it was a chargeable visit thats it.I would like to add that Mr. Aamir khan should not bluff about the quality of service. Mr. Khan you get the money and we have to pay the money. ONe side you do big shows about the right thing then please look in to the complaints of the customers rightly