[Resolved] Tata Sky — water of service

Praveen0518

from New Delhi, Delhi

Address:

560087

My registered mobile number is [protected] & my subscriber id is [protected]

Issue 1: my preferred language which is telugu was deactivated without informing me and i lost the services almost half day.

Issue 1 resolution needed: kindly provide me 1 day extension of my activation.

Issue 2: i have been charged monthly 175/- for hd pack activation and when called customer care to deactivate my hd pack, your team informed me that there is an offer available at 99/- for 3 months. When there is an offer why wasn't it communicated to me and why did you charge 76/- extra every month?

Issue 2 resolution needed: provide reversal of extra amount which has been charged to me regarding hd pack when there is a offer available for my account. How does it make sense for us to customer care every month and check for offers???

Issue 3: there are no notifications or smss sent to my number for any kind of offer (For example hd pack) related or channel drop.

Issue 3 resolution needed: when there is an offer already in place why wasn't it activated? And why did you people charge me extra every month? First place you don't send smss related to offers or channel drop.in the same place, why do you keep sending account deactivation smss every day in all available languages (Telugu, english & hindi). When there is no need for you to send smss related to offers, tata sky doesn't have any right to call or send me smss for deactivation as well.

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Jul 1, 2018

Complaint marked as Resolved

Wrong Subject Line

Tata Sky customer support has been notified about the posted complaint.

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Comments

Chennarao Morampudi

from Attingal, Kerala

Tata technician cheating amount 1150 rupees only replace Tata Tata Sky box what's eating amount cheating amount land 50 rupees and amount cutting in online online online amount 650 total cheating amount is 1800

Tata Sky Customer Care's response, Jul 4, 2018

Verified Support

Hi, this is not the experience we want you to have. Kindly share your RMN/Subscriber ID for further assistance.

Pawan Bhargav

from Anand, Gujarat

Dear sir,
Please solve my problems.becouse our Tata sky receiver is not connected a good Signal our receiver did not found the signal please arrange a good technical engineer.

Regards
Pawan bhargav

Pawan Bhargav's reply, Jun 26, 2018

Signal not found

Tata Sky Customer Care's response, Jul 4, 2018

Verified Support

Hi, kindly share your RMN/Subscriber ID so we can assist you better.

vinay narla

from Kothapet, Telangana

My tata sky id no. Is [protected]
Nds no .[protected]
Digi card number[protected]
It says pairing error i want the resolution as soon as possible its too delicate to have service like its giving plzz want a solution soon

Tata Sky Customer Care's response, Jul 4, 2018

Verified Support

Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

charlie_jm

from Kaithal, Haryana

Sir,
Recently, we have shifted to flat and using the tatasky on the name of earlier owner Ms. Renu Gupta.
Name of Last Subscriber: Renu Gupta
Tatasky ID: [protected]
Place: Dehradun

Name of Present Subscriber: Dr. Chander Mohan

Mobile : [protected]

Please change the name of subscriber and mobile

Chander Mohan
Dehradun

Tata Sky Customer Care's response, Jul 4, 2018

Verified Support

Hi, we have made a note of your request and you will soon hear from us.