Tata Sky — worst service experience with tata sky, will close the connection and bear the expense to go with another sp

Address:

Bhopal, Madhya Pradesh

Hi, I am tata sky user from 2008 and one of their regular customer but the experience I have faced below changed my complete view about Tata Sky (ID: [protected]). I have charged the my tata sky connection on 20th June 2015 which was inactive for few months as we were not staying @ my home for long time. On 20th we reached our home for two days for which I have recharged my account for the complete month so that for next time we will reach we will not have any issues. But for my after recharging the service online I got the account recharge details on my phone and my set top box and tv was too in on mode but it did not started after which I have tried to call multiple times on tata sky helpline numbers from my roaming phone but they use to inform me about my account balance only. I mailed them on that night about my issue and on 21st morning I checked and the connection was still inactive, I again tried to call them but no response after which I again written them the mail and in the night I left from my place till then my connection was not active, really worst experience with them. Today i.e. on 22nd June 2015 6PM I have received call from tata sky from one of their executive I was really annoyed by their service and he told me he will close the connection without any refund, I have argument with him on this and he cut the phone. This is the way a big corporate executives deal a gud experience. After that I received again a call from Tata Sky and he was asking me are you Ankit Patel. I just enquired him about the number he confirmed it as mine, very nice now the records too are changed in Tata Sky database. I have just written this much to aware you all about these Jhinga Lalas because once they sell the product they consider you as kahan se ala, prior to that they are always Jhinga Lala. No Thanks, Ashish