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Tata Sky

[Resolved]  Tata Sky — wrong card error issue

Subscriber id - [protected]
I am facing an issue with my set top box.
This is the wrong card for this set top box (Pairirng error), this message is being shown in my tv screen. I have even cleaned the card nicely with cotton cloth, but the same result is found.
Please resolve this issue asap.
Registered mobile no. - [protected]
Alternate mobile no. - [protected]
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Nov 23, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Oct 15, 2019
Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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Comments

From last one month the Tatasky setup box not working .only a message (this is the wrong card for this setup box) is shown on the display.
Reply
Tata Sky Customer Care's response, Oct 9, 2019
Verified Support
Hi, that's not how it should have been. Please share your RMN/Subscriber ID, we will help you further.

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