Tata Sky — wrong card for set top box | pairing error

Address:Kolkata, West Bengal, 700017

My Tata Sky set top box is suddenly showing the below error:
‘This is the wrong card for the set top box’

I’ve tried to clean the card and reinsert it many times, but the problem still persists.

My subscriber Id is [protected]

Please look into the matter at the earliest.

You can reach out to me at [protected]
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This is the wrong card for the set top box

Tata Sky Customer Care's response, Jun 22, 2020
Verified Support
Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us soon. Meanwhile, you can also watch TV on the Tata Sky Mobile app or on watch.tatasky.com at no extra cost.
Tata Sky Customer Care's response, Jun 22, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

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