[Resolved]  Tata Sky — wrong card for this set up box (pairing error)

I haven't recharge my Tata sky account for the past 2 months as I was out of station. When I recharge now after a gap of 2 months it is not working and now it display as this is the wrong card for this set up box (pairing error) whereas the account balance is sufficient. Hope you will solve my issue as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Nov 2, 2019
Complaint marked as Resolved 
Verified Support
Sep 26, 2019
Tata Sky Customer Care's response
Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Verified Support
Sep 29, 2019
Tata Sky Customer Care's response
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information