[Resolved]  Tata Sky — Wrong charges debited

Dear Concern,

With regards to abv complaint no i already informed tata sky customer care to stop my Binge services they told me that i have to use this for 1 month after that i will discontinued as they taken cancellation request(i also got SMS that on 9th November screenshot of the same is attached)

already i suspended my services till 20th November

Today i called your tata sky care to inform that when they will pick the fire stick accordingly i can available there & handover the same to your technicians but that person told me your account is suspended & i can not chk my dtls for that i have to activate your account & take the request as soon as he activated my Tata sky wallet get debited by 299 & 129RS i request you to refund the same
+2 photos
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Nov 23, 2021
Complaint marked as Resolved 
Still its unresolved suprised who marked is as resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2021
Tata Sky Customer Care's response
Hi! This is not the experience we aim for. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Verified Support
Nov 25, 2021
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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