[Resolved]  Tata Sky — wrong charging from tata sky customers id [protected]

Address:

Chittorgarh, Rajasthan, 312001

Dear sir
After changing dth transponder lots of set top box are not recieving signals from satellite. And service provider (Tata sky) is charging (350rs. Set top box +100rs. Visit charges) from customers. Which is wrong because any changes made in transponder by tata sky, not by the customers. Why customer is liable to pay money for this.

My subscriber id is [protected]
Name : chanden jain
Card no.[protected]
Digicomb no.[protected]
Rmn # [protected]